shipping solicy

Shipping Policy

Order Processing:

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed.

Shipping Methods:

We offer the following shipping methods:

Standard Shipping: Estimated delivery within 5 business days.
Express Shipping: Estimated delivery within 3 business days.

Please note that delivery times are estimates and may vary depending on your location and other external factors.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight of your order and your location. You will be able to view the shipping costs before completing your purchase.

International Shipping:

We currently offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Import duties, taxes, and customs fees are the responsibility of the recipient and may be levied once the package reaches the destination country.

Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by entering the provided tracking number on our website or the carrier's website.

Missing or Lost Packages:

In the rare event that your package is lost or goes missing during transit, please contact our customer support team at munira@ayokoworldmarket.com within 14 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.

Address Accuracy:

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Holidays:

Our shipping department is closed on federal holidays, and orders will not be processed or shipped on these days.

Contact Information:

If you have any questions or concerns about our shipping policy, please contact our customer support team at munira@ayokoworldmarket.com.